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Exam 1: Making OB Work for Me

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Question 41

Multiple Choice

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In an ethical dilemma,

A) there are two choices, neither of which resolves the situation in an ethically acceptable manner.
B) there are two choices, either of which resolves the situation in an ethically acceptable manner.
C) there are two choices, one of which resolves the situation in an ethically acceptable manner.
D) there is only one choice.
E) there are no choices.

F) B) and E)
G) A) and B)

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Question 42

Multiple Choice

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Which of the following statements is ?

A) The contingency approach is just common sense.
B) Common sense excels in well-known scenarios with predictable outcomes.
C) Common sense requires less effort than finding the real problem.
D) Common sense can be overly subjective.
E) Common sense is weak in unexpected situations.

F) B) and E)
G) A) and B)

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Question 43

Multiple Choice

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Anne,a manager,hires the first person she interviews because she believes that person can do the job adequately.Anne is

OB includes topics such as managing your peers and your bosses,as well as managing your subordinates.

Define and .Describe the Three-Step Approach to Problem Solving.Think of a current problem you are facing and describe it using the three-step approach.

Problem solving and critical thinking are ______ because they use logic and reasoning to develop and evaluate options.

"Different people may perceive similar situations in different ways and similar people may perceive different situations in the same way." This represents the _____ perspective.

Suzette is a bank manager charged with determining which employees are downsized.Her only guidelines are to keep those employees who contribute the most to the overall organization.When the list of employees downsized is presented,none of her personal friends are on it.This might be viewed as ______ behavior.

______ highlight the fact that choosing among available options is not always a choice between right and wrong.

Extreme examples of unethical and illegal conduct are the exception in the business community.Which of the following statements about this behavior is ?

Pop's Ice Cream Store sales were down 15 percent this summer.The owner,Pop,says that in his experience rainy summers mean lower ice cream sales.Jonathan,his assistant,notices the staff at Pop's appear uninterested and slow to serve customers.He would like to replace at least one of them with a younger college student for the rest of the summer.Jonathan is using a(n) ______ perspective.

Kamal argues that 9 AM is a bad time to sign up for a small discussion group because he will be too tired from the previous night's activities.He prefers to sign up for a large lecture class at that time.Raoul disagrees,noting that this small discussion group is something they both wanted to do and will require their attention,while they may not focus in the lecture class.Kamal says that this is not a commonsense approach.What weakness does Kamal exhibit?

What are the levels that OB uses to view the world? Give at least one example of each.

John is spending 12 hours a day at work and is exhausted.He decides that he will work no more than 8 hours-no matter what.This is a good example of the Three-step Problem-Solving Approach.

A problem is

Alexa quit her job because she felt it was boring.This would be diagnosed as a(n) ______ level problem.

OB concepts and theories can be classified into three broad categories: person factors,group characteristics,and environmental characteristics.

American Airlines pilots created widespread slowdowns in flights to pressure their company in negotiations with their union.This was illegal.

Which of the following is not one of the top four skills desired by employers?

Simone wants to become a partner in her Atlanta law firm.She knows that if she bills the most revenue,it will help her get her partnership.This _____ can lead to unethical behavior.