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Psychological empowerment is related to


A) the job characteristics model.
B) equity theory.
C) self-efficacy.
D) personality theory.
E) political tactics.

F) A) and B)
G) A) and C)

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Manipulation are the conscious efforts to affect and change a specific behavior in others.

A) True
B) False

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What are organizational politics? Are politics good or bad for organizations? Provide an example to substantiate your position.

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Organizational politics are intentional ...

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In power distribution,the manager adopts the _____ style.


A) domination
B) consultation
C) participation
D) delegation
E) laissez-faire

F) C) and D)
G) A) and B)

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You are a management consultant.An executive from Swell Systems asks you to present a workshop on empowerment to her managers.Which of the following ideas should you include?


A) Power can be handed to employees who are not prepared without any ill effects.
B) Power is a zero-sum situation where one person's gain is another's loss.
C) Social power is limited and requires win-win thinking.
D) Authoritarian managers have win-win thinking about employee empowerment.
E) Empowerment is a matter of degree, not an either-or proportion.

F) B) and E)
G) D) and E)

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_______ is the ability to marshal resources to get things done.


A) Politics
B) Power
C) Networking
D) Coalition-building
E) Empowerment

F) None of the above
G) All of the above

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Alexa,a manager,explains to Harvey that if he is late to work one more time in the next six weeks he will be suspended without pay for a day.Alexa is exercising _______ power.


A) reward
B) coercion
C) referent
D) legitimate
E) expert

F) All of the above
G) B) and C)

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Identify at least six of the most commonly used political tactics.Explain each and give an example of each from your own experience.

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shows some of the most commonly used pol...

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Professor Smith promises Professor Davis that he will buy him dinner if Professor Davis covers class for him one day while Professor Smith is presenting a paper at a conference.Professor Davis agrees,although he is merely going to hand out an assignment to students and be available for questions if they have any.Professor Smith is using his ________ power and Professor Davis is ________.


A) reward; committed
B) reward; complying
C) referent; committed
D) referent; complying
E) expert; complying

F) None of the above
G) B) and D)

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What is meant by the phrase,"Empowerment is a matter of degree"? Describe the evolution of power from domination to delegation.

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Empowerment is a matter of degree,not an...

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Identify and describe the five bases of power.What are the likely reactions people have to each type of power? Give an example of each basis of power,using the power a professor might have over a student.

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Five common forms or bases of power are:...

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______ is(are) conscious efforts to affect and change a specific behavior in others.


A) Influence tactics
B) Political tactics
C) Impression management
D) Power sharing
E) Influence sharing

F) A) and B)
G) A) and C)

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Research has found that people's perceptions of politics were negatively associated with job satisfaction.

A) True
B) False

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Jeff has been a project assistant for XYZ Corporation for five years.Recently he was asked to train Harriet,a new employee.He suggests that she use an Excel worksheet to lay out the projects she is currently working on,and she complies.He is using _______ power.


A) reward
B) coercion
C) referent
D) legitimate
E) expert

F) C) and E)
G) None of the above

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A(n) ________ is a group of people actively pursuing a particular issue.


A) coalition
B) consultation
C) network
D) alliance
E) lobbying group

F) A) and B)
G) None of the above

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Describe at least six of the common influence tactics and describe them.Give examples of each from your own experience.

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Influence tactics are conscious efforts ...

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Empowerment is an either-or proposition; either a subordinate is empowered or not-there are no "degrees" of empowerment.

A) True
B) False

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The best possible influence outcome is __________ because the target person's intrinsic motivation energizes good performance.


A) commitment
B) defiance
C) compliance
D) resistance
E) hindrance

F) B) and D)
G) D) and E)

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You are a management consultant.During a training session,a manager from XYZ Energy Corporation asks you to summarize the best research evidence on the impact of the five bases of power on job performance,job satisfaction,and turnover.Which of these would be a correct response?


A) Reward power has a stronger positive impact than referent power.
B) Legitimate power has a stronger positive impact than expert power.
C) Referent power has a weaker positive impact than legitimate power.
D) Expert and referent powers have a generally positive impact.
E) Coercive power has a positive impact on performance and a negative impact on satisfaction.

F) None of the above
G) A) and E)

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In his annual performance review meeting with Eileen,who has been working at the company for two years,Ruben suggests that if she keeps up her good work she is likely to be offered a promotion within the next year.Ruben is exercising his _______ power.


A) reward
B) coercion
C) referent
D) legitimate
E) expert

F) C) and D)
G) B) and C)

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