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Explain the problem of skill deficiencies in the U.S.workforce.

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The increasing use of computers to do ro...

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Early-retirement programs are are one of the most effective approaches to downsizing.

A) True
B) False

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Define electronic human resource management.List out the applications of social networking tools employed by organizations to assist human resource management.

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Electronic human resource management (e-...

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Employees realize that many companies are no longer able to provide long-term employment security.Instead,the employees now want:


A) increased pay.
B) less demanding work.
C) employability.
D) written employment contracts.
E) additional benefits.

F) B) and E)
G) All of the above

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An individual who is actively seeking employment is a part of an organization's external labor market.

A) True
B) False

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The growth in e-commerce and information economy has led to an increase in the demand for employees in:


A) technical jobs.
B) mining and resource extraction.
C) agriculture.
D) service occupations.
E) manufacturing.

F) B) and E)
G) A) and D)

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What sorts of activities does managing cultural diversity involve,and to what degree do HR professionals believe these activities are beneficial in maintaining a competitive advantage?

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Managing cultural diversity involves man...

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The employers can direct contract workers on details such as how and when they have to do their jobs without paying the employer's share of Social Security for those workers.

A) True
B) False

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The largest number of immigrants to the U.S.workforce are from:


A) Africa.
B) Asia.
C) North America.
D) Europe.
E) Central America.

F) D) and E)
G) B) and E)

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Scott's Services is a company which hosts a software that helps in data processing.They process the payroll,performance,and other details required by a company and make the results available online.Which of the following technologies is being used by the company to do the computing tasks for other companies?


A) Intranet.
B) HR dashboards
C) HR dashboards.
D) Cloud computing
E) Business Intelligence systems

F) A) and B)
G) C) and D)

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Employers' support for immigration to the United States can be attributed to the fact that:


A) there is lack of adequate technology in the country.
B) undocumented immigration is not taken seriously by the U.S. government.
C) qualified technical workers are scarce in the United States.
D) there is increased support from the government.
E) U.S. workers are not open to innovation.

F) C) and D)
G) B) and C)

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Total quality management proposes that every employee in the organization receive training in quality.

A) True
B) False

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True

A company that operates in the U.S.,shifts its warehouses and operations to a low rent area that is 50 miles away from town.This is an example of offshoring.

A) True
B) False

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False

Home Needs is a consumer goods company who provide the option of door-to-door delivery.They have partnered with a packaging company for transporting their goods to the customers.This practice of having another company to provide one of the services of the company is known as _____.


A) cause marketing
B) outsourcing
C) reengineering
D) disinvesting
E) downsizing

F) B) and D)
G) B) and E)

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Explain the impact of knowledge workers on the requirements for creating a high-performance work system.

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As the nature of the workforce and the t...

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How has the requirement for creating high-performance work systems changed?


A) There is a drive toward low-cost strategy in the labor market.
B) Employees prefer implementation of 40-hour work weeks.
C) Competitors are looking for ways to standardize prices in their respective industries.
D) Employers are looking for ways to tap people's creativity and interpersonal skills.
E) Customers are demanding standardized products over customized products.

F) A) and C)
G) C) and D)

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Teams that rely heavily on communications technology such as videoconferences,e-mail,and cell phones to keep in touch and coordinate activities are referred to as:


A) associate teams.
B) electronic teams.
C) virtual teams.
D) traditional teams.
E) technological teams.

F) B) and C)
G) A) and D)

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Which of the following is true regarding skilled knowledge workers?


A) They do not have considerable autonomy to make decisions.
B) They are most likely to experience a lack of opportunities in a slow economy.
C) They are not easily replaceable as they own the knowledge that the company requires to produce its products.
D) They are not expected to be technically efficient and are only involved in direct interactions with customers.
E) They are bound to work under the conditions imposed by the employer owing to the low status of their jobs.

F) A) and D)
G) All of the above

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When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality,it is engaging in:


A) outsourcing.
B) offshoring.
C) reengineering.
D) greenfield venturing.
E) codetermining.

F) A) and B)
G) C) and D)

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Under the new psychological contract,organizations expect employees to contribute time,effort,skills,abilities,and loyalty in return for job security and opportunities for promotion within the organization.

A) True
B) False

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False

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