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Timothy,an employer,allowed employees to picket the manufacturing plant because he believed it would not hamper the productivity within the facility.Zara,his assistant manager,argued that Timothy's approach to a possible strike was a poor strategy.Which of the following statements will strengthen Zara's argument?


A) Timothy thought that if he had to hire replacement workers, productivity would not decrease.
B) Timothy observed that he was short of workers to get work done and that eventually it would affect the plant's output.
C) Employees at the organization called off the strike as they realized that they would not receive pay from their employer.
D) Timothy believed that a majority of the employees would value their salary more than their demands and would choose not to go on strike.
E) Employees at the organization realized that they were better off without union representation.

F) A) and B)
G) B) and C)

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Which of the following is a federal law passed in 1935 that supports collective bargaining and sets out the rights of employees to form unions?


A) The Landrum-Griffin Act
B) The Civil Rights Act
C) The Wagner Act
D) The Taft-Hartley Act
E) The Sarbanes-Oxley Act

F) C) and D)
G) A) and D)

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On average,unionized workers receive higher pay than their nonunionized counterparts.

A) True
B) False

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True

During an organizing campaign,which of the following occurs when union representatives make contact with employees,present their message about the union,and invite them to sign an authorization card?


A) The unions determine who is eligible to vote.
B) The union is automatically recognized if at least 30 percent of employees agree.
C) The National Labor Relations Board (NLRB) conducts a secret-ballot election if only 30 to 50 percent of employees signed cards.
D) The National Labor Relations Board (NLRB) certifies the union as the exclusive representative of employees if the employer refuses to sign the card.
E) The employer cannot participate in any of the proceedings.

F) D) and E)
G) B) and D)

Correct Answer

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Which of the following best describes a card-check provision?


A) It is an arrangement that allows the employer, on behalf of the union, to automatically deduct union dues from the employees' paychecks.
B) It is an agreement that if a certain percentage of employees sign an authorization card, the employer will recognize their union representation.
C) It is an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining.
D) It is a formal and binding pledge by the employer not to oppose organizing efforts elsewhere in the company.
E) It is a formal and binding pledge by at least 51 percent of employees to not unionize.

F) A) and B)
G) A) and C)

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A craft union's bargaining power depends greatly on the control it can exercise over the supply of its workers.

A) True
B) False

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True

Mediation is the most formal and least used method of conflict resolution.

A) True
B) False

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Associate union membership is linked to an employee's workplace.

A) True
B) False

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Under the National Labor Relations Act,the union has a duty of fair representation,meaning that the union must provide equal representation to all members of the bargaining unit,whether or not they actually belong to the union.

A) True
B) False

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_____ rules require that employees who join the union remain members for a certain period of time but do not require a union membership.


A) Agency shop
B) Union shop
C) Closed shop
D) Maintenance of membership
E) Checkoff provision

F) A) and C)
G) All of the above

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When employees in an organization have reason to believe that the management is overlooking their needs and interests,they are likely to respond by collectively forming _____.


A) partnerships
B) bureaus
C) trade associations
D) labor unions
E) Interest groups

F) A) and D)
G) A) and C)

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Which of the following laws permits states to pass right-to-work laws?


A) The Taft-Hartley Act
B) The Sarbanes-Oxley Act
C) The Landrum-Griffin
D) The Hatch Act
E) The Maguire Act

F) A) and C)
G) D) and E)

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With reference to the impact of unions on company performance,it can be said that companies wishing to become more competitive must:


A) continually monitor their labor relations strategy.
B) prohibit unions.
C) actively encourage unions.
D) deny collective bargaining rights to their employees.
E) pay workers well above market rates.

F) A) and E)
G) B) and E)

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Miranda is covered by a union security arrangement that does not mandate she become a union member but requires that she pays union dues.In this scenario,which type of union security arrangement is described?


A) Maintenance shop
B) Union shop
C) Agency shop
D) Closed shop
E) Provision shop

F) All of the above
G) C) and E)

Correct Answer

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C

Joshua,the union shop steward at Harlan Industries,believes it is his responsibility to make sure that a union shop arrangement becomes a reality within the company.His business colleague and HR manager,Nathan,disagrees,saying an agency shop within the company would be a better strategy for the union.In this situation,which of the two colleagues is correct?


A) Joshua is correct because Nathan, as an HR executive, despises unions.
B) Nathan argues that an agency shop will give the company a competitive advantage when seeking new employees.
C) Joshua is correct because a union shop requires all employees to join the union within 30 days of their start date with the company.
D) Nathan is correct because management believes it can influence those employees who do not sign up for union membership.
E) Joshua is correct because he receives a bonus for every employee he signs up for union membership.

F) A) and B)
G) B) and E)

Correct Answer

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Cooperation between labor and management may feature employee involvement in decision making and self-managing employer teams.

A) True
B) False

Correct Answer

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The National Labor Relations Board (NLRB) consists of two major functions: one is to prevent unfair labor practices and the other one is to:


A) conduct periodic onsite inspections of union and company financial records.
B) conduct and certify representation elections.
C) make rules and regulations for union-management relations.
D) levy punitive charges on violators.
E) monitor and regulate labor relations in small, local businesses.

F) A) and D)
G) A) and C)

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In the context of collective bargaining,the term _____ refers to the range of employees and employers covered by the contract.


A) arbitrated team
B) bargaining structure
C) union leverage
D) differentiated group
E) associate mediation

F) D) and E)
G) A) and C)

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Organizations that are formed in order to represent their members' interests while dealing with employers are known as:


A) employee guilds.
B) sororities.
C) lobbies.
D) member clubs.
E) labor unions.

F) B) and E)
G) All of the above

Correct Answer

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Discuss the different criteria that employers use to judge a grievance procedure.

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Employers can judge a grievance procedur...

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