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In 1955, after the passage of the Taft-Hartley Act, the AFL and CIO merged to create the AFL-CIO.

A) True
B) False

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A union security clause in a labor-management agreement stipulates that employees who benefit from a union must either officially join or at least pay dues to the union.

A) True
B) False

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Simon, who is philosophically opposed to unions, often says, "Why should I be required to join an organization I don't agree with, or pay a fee to support it financially? I thought this was a free country, but I don't feel very free when I'm told that I'll lose my job if I don't join the union. It just isn't fair." Simon's comments suggest he favors a(n) ________ shop arrangement.


A) closed
B) open
C) regulated
D) certified

E) None of the above
F) A) and B)

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Union leaders at the Pacific Corporation are furious. Although the union is certified by the NLRB, its negotiating team has had little success in getting management to meet with them to work on a new labor contract. In fact, during the last three months, the management team has agreed to meet only twice, once on a weekend, and the other time after 8:00 p.m. Even during those two meetings, the management team was unwilling to offer serious proposals. Pacific's management team should review the legal rights of union members to participate in collective bargaining, as provided under the


A) Taft-Harley Act.
B) Norris LaGuardia Act.
C) Wagner Act.
D) Landrum-Griffin Act.

E) B) and D)
F) B) and C)

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Unions were originally formed


A) to make certain that there were an equal number of nonmanagement and management-level employees within the company.
B) to uphold the state and federal laws under which businesses operate.
C) to seek protection against unfair treatment.
D) to seek worker corporate voting rights, the same as stockholders.

E) None of the above
F) B) and C)

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________ is the use of a third party to encourage labor and management to continue negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-management agreement.


A) Arbitration
B) Mediation
C) Reconciliation
D) Intercession

E) None of the above
F) C) and D)

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Historically, managers were less concerned about productivity and more concerned with friendly relations among employees.

A) True
B) False

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At this time, the largest labor organization in the United States is the


A) Teamsters.
B) Service Employees International Union (SEIU) .
C) United Automobile Workers (UAW) .
D) National Education Association (NEA) .

E) B) and C)
F) B) and D)

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Labor unions and management hope to resolve issues through collective bargaining. Each side comes to the table with a range of options they are willing to consider, some more appealing than others. All options that each will consider fall within the ________.


A) the LRB list of possibilities.
B) the cases of consideration.
C) the lands of indifference.
D) bargaining zone.

E) B) and C)
F) A) and C)

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A(n) ________ boycott is an illegal attempt by labor to convince others to stop doing business with a firm that does business with a company that is the subject of a primary boycott.


A) extended
B) secondary
C) tactical
D) strategic

E) C) and D)
F) All of the above

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Over the past several decades, the compensation of CEOs of large U.S. corporations has


A) remained relatively stable once inflation is taken into account.
B) become based more on salary and less on stock options.
C) increased enormously, even when inflation is taken into account.
D) consistently lagged behind the compensation of top executives in Europe and Asia.

E) A) and B)
F) None of the above

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Amara believes that her manager violated the terms of the negotiated labor-management agreement when he required her to report to work on a holiday. She has discussed her concerns with her shop steward and he agrees with her. It is likely the steward will encourage Amara to


A) start looking for another job in a right-to-work state.
B) contact the local chapter of the ACLU.
C) send a letter of protest to the president of the union.
D) pursue a grievance over the interpretation of the labor contract.

E) All of the above
F) A) and C)

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In recent years federal programs such as Medicare and Medicaid have greatly reduced the financial burden on families faced with caring for elderly adults.

A) True
B) False

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One strategy unions must adopt in order to grow in the future is to


A) find ways to appeal to white-collar, female, and foreign-born workers.
B) find ways to prevent foreign companies from entering the U.S. market.
C) go back to the old methods of aggressive tactics and confrontation that were used successfully in the past.
D) emphasize recruiting efforts in the manufacturing sector of the economy.

E) B) and C)
F) A) and D)

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A(n) ________ occurs when management temporarily closes a business to deny employment to workers.


A) lockout
B) secondary boycott
C) involuntary strike
D) employment injunction

E) B) and C)
F) A) and B)

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The Industrial Revolution was characterized by a(n)


A) increased emphasis on production, resulting in longer hours and less job security for most workers.
B) migration of manufacturing jobs from the Midwest and Northeast to the South as firms began locating in areas where labor costs were lower.
C) rapid improvement in the wages and working conditions of most workers, resulting in a decline in the need for labor unions.
D) movement away from scientific management, and a greater acceptance of the ideas of Herzberg and Maslow.

E) A) and B)
F) None of the above

Correct Answer

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As the workforce of the U.S. ages, a greater percentage of workers will have to concern themselves with


A) finding care for their children.
B) caring for older relatives.
C) the educational benefits of downsizing.
D) transportation issues.

E) A) and D)
F) A) and C)

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Candace is negotiating with management as a member of a union team. The union wants to obtain a labor contract for the workers represented by the union. Candace is involved in contract arbitration.

A) True
B) False

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The sources of many grievances include overtime rules, promotions, layoffs, and job assignments.

A) True
B) False

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The justification for dues or fees paid by nonunion members to the union in a(n) ________ shop is that the union represents all workers in collective bargaining, not just those who belong to the union.


A) closed
B) agency
C) fee simple
D) union

E) All of the above
F) B) and C)

Correct Answer

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