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Unlike merchant wholesalers,___________ never actually own the goods they help to distribute.


A) rack jobbers
B) retailers
C) cash-and-carry wholesalers
D) agents and brokers

E) None of the above
F) B) and C)

Correct Answer

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Saul-Mart is the name of a new chain of discount stores.A major part of Saul-Mart's competitive strategy is likely to be based on keeping its prices lower than those of other types of retailers.

A) True
B) False

Correct Answer

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Companies who send salespeople to customers' homes or places of work are making use of __________ selling.


A) direct
B) point of contact
C) downline
D) nonretail

E) C) and D)
F) B) and D)

Correct Answer

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In today's competitive market environment,traditional retailers will need to put more emphasis on providing form and place utility,and less emphasis on service utility.

A) True
B) False

Correct Answer

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The two basic types of warehouses are:


A) public and private.
B) railside and portside.
C) storage and distribution.
D) seasonal and long-term.

E) A) and B)
F) C) and D)

Correct Answer

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Sav-U-More Grocery Store sells a wide range of foods and household supplies to households in Miller's Creek,a suburb of a large city.The store advertises that its prices are much lower than the prices charged by larger supermarket chains in the area.This low price approach means that Sav-U-More is a classic example of a merchant wholesaler.

A) True
B) False

Correct Answer

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Jen Carter is trying to find ways to improve her firm's movement of materials and goods from its warehouse to the factory floor.Jen is looking into ways of making her firm's __________ more efficient.


A) internal logistics
B) outbound logistics
C) materials handling
D) factory processes

E) None of the above
F) All of the above

Correct Answer

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A distribution strategy that puts the product into as many retail outlets as possible is known as an intensive distributive strategy.

A) True
B) False

Correct Answer

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Firms that rely on electronic retailing are almost guaranteed success because they give companies easy access to literally millions of consumers all over the world.

A) True
B) False

Correct Answer

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Direct selling is a distribution strategy that makes extensive use of the Internet and telephone.

A) True
B) False

Correct Answer

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A distribution warehouse stores products for relatively long periods of time.

A) True
B) False

Correct Answer

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Supply chain management manages the movement of relevant information as well as the movement of parts and finished goods through all organizations involved in the supply chain.

A) True
B) False

Correct Answer

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In the Reaching Beyond Our Borders box in the chapter,Coca-Cola found out that more than 80 percent of the developing world's customers buy products from very small entrepreneurs rather than larger stores.

A) True
B) False

Correct Answer

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The major disadvantage of multilevel marketing is that the high entry cost for most sellers means that only relatively wealthy individuals can use this approach.

A) True
B) False

Correct Answer

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Water transportation is the least expensive way to send goods overseas.

A) True
B) False

Correct Answer

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In a(n) ____________ distribution system all of the organizations in the channel of distribution are owned by one firm.


A) administered
B) contractual
C) supply-based
D) corporate

E) B) and C)
F) A) and B)

Correct Answer

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When firms manage the return of goods from consumers either because they are defective or for recycling purposes,they are involved in:


A) materials handling.
B) inbound logistics.
C) factory processes.
D) reverse logistics.

E) A) and C)
F) C) and D)

Correct Answer

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Which of the following statements about kiosks and carts is the most accurate?


A) Kiosks and carts are popular with mall owners because their sales are exempt from sales taxes.
B) Mall owners often want kiosks and carts to be located along their walkways because they create a marketplace atmosphere.
C) Kiosks and carts have struggled in recent years because of their high overhead costs.
D) Most mall owners would like to eliminate kiosks and carts from their walkways,but are barred by law from doing so.

E) A) and C)
F) All of the above

Correct Answer

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Which of the following statements about wholesaler-sponsored chains is most accurate? In a wholesaler-sponsored chain all stores:


A) are independently owned,but cooperate as a unified system of stores.
B) act independently except for an agreement to share the costs associated with distribution.
C) are owned by a single wholesaler,but operate under separate management.
D) share profits and losses according to a contractual arrangement.

E) A) and B)
F) A) and C)

Correct Answer

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When marketing intermediaries perform the steps necessary to transfer ownership from one party to another,they are providing _________ utility.


A) marginal
B) title
C) possession
D) registration

E) C) and D)
F) A) and C)

Correct Answer

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