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Exam 9: Production and Operations Management

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Question 121

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Sparky knows that installing the new equipment and training workers to use it efficiently will be a long and complex process consisting of many different tasks. Which of the following methods would help him determine how long this project is likely to take?

A) TPSM (task priority scheduling method)
B) DA (dependency analysis)
C) TRSS (task and resource scheduling system)
D) PERT (program evaluation and review technique)

E) A) and B)
F) None of the above

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Question 122

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Which of the following statements is most accurate?

A) Most manufacturing firms are turning to an assembly line layout to produce output as efficiently as possible.
B) For service firms, the main objective in facility layout usually is to centralize the control of operations.
C) Facility layout is important for manufacturing plants because facilities layout decisions can have a huge impact on the firm's costs.
D) In a modular layout, workers are assigned a specific station along an assembly line and specialize in performing a specific task.

E) A) and D)
F) C) and D)

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Question 123

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The process layout simplifies production by using the same sequence of processes regardless of the design of the item being produced.

Arturo is a production and operations manager and he loves details. He likes to keep track of how his projects are moving along. One of Arturo's favorite tools is a bar graph that shows how much work has been completed on the projects that are currently under way and which processes are behind schedule. Arturo likes to use a(n)

In an effort to improve the quality control process at the Southern Peanut Corporation, management is introducing the importance of the Deming Cycle to employees. This suggests that managers are aware of the need to find potential problems before they occur.

Contemporary producers and their suppliers

Manufacturing firms that want to minimize time-to-market are likely to choose facility sites that give them easy access to their preferred modes of transportation.

Kimber Cross is majoring in operations management at a local university. Unfortunately, the evolution of the U.S. from a manufacturing-oriented to a service-oriented economy means that Kimber will not likely find job openings in her field of study.

The box, "Creating Skilled Workers with German-Style Apprenticeships," asserts that Germany is working to combat the growing skills gap by providing on-the-job education for young workers.

Manufacturing firms focus exclusively on the production of goods and allow other firms to provide services.

An important strategy in operations management is using technology to anticipate customer needs.

One limitation of materials requirement planning (MRP) is that it is not a computer-based approach.

Service organizations find it difficult to provide outstanding service every time because the process is so labor intensive.

The Deming Cycle is

Materials requirement planning (MRP) enables a firm to make sure that the right amount of each material or component is available at the right time to satisfy its production needs.

Fuzzy Fabrics, Inc. is a specialty manufacturer that produces custom blankets according to customer specifications. Fuzzy Fabrics should probably use an intermittent process in production.

Firms that satisfy the ISO 9001 and ISO 14001 standards have demonstrated a world-class management system in both quality and environmental standards.

CAD has ________ productivity in many firms.

A major advantage of a just-in-time inventory system is that it reduces costs and the effort for both the producer and its suppliers.

Digit Designs manufactures high-quality gloves and other accessories. It already uses both computer-aided design and computer-aided manufacturing. Unfortunately, the two systems cannot communicate with each other. William Warmdigit, a production manager at Digit Designs, has heard about software that allows CAD and CAM to work together, and wants to learn more about it. William is interested in