Question 1

Henry has been transferred to another division inside his company to do the same job. He expects that he will have an increase in job responsibilities and a raise.

Accepted Answer

A) True 
 B)False

Question 2

Most mentoring relationships develop informally as a result of interests or values shared by the mentor and protégé.

Accepted Answer

A) True 
 B)False

Question 3

An in-basket is a simulation of the administrative tasks of a manager's job.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is true of job rotations?

Accepted Answer

A)   A long-term perspective may be created of problems and solutions.
B)   Productivity losses may be experienced by the department that is gaining an employee.
C)   Frequent rotation may result in employee satisfaction and motivation.
D)   Employees develop functional specialties when they are rotated frequently.
E)   Employees who are rotated frequently receive more challenging assignments.F) B) and E)
G) None of the above

Question 5

When an employee is in the self-assessment step, the company's responsibility is to

Accepted Answer

A)   communicate where the employee fits into the plans of the company.
B)   ensure that the goal is specific and measurable.
C)   provide appraisal information to identify the employee's strengths and weaknesses.
D)   identify resources to help the employee reach her goals.
E)   conduct a performance evaluation.F) A) and E)
G) A) and D)

Question 6

How will you know if Fish and Bait has chosen to focus on traditional career paths for its employees?

Accepted Answer

A)   The paths are boundaryless.
B)   The paths follow a nonlinear path.
C)   The paths consist of movements that follow a spiral pattern.
D)   The paths consist of career moves across different fields.
E)   The paths consist of a series of steps in a linear hierarchy.F) B) and D)
G) C) and D)

Question 7

________ is the process of identifying and tracking high-potential employees.

Accepted Answer

A)   Career management
B)   Talent management
C)   Action planning
D)   Resource planning
E)   Succession planningF) A) and D)
G) A) and E)

Question 8

A mentor provides psychosocial support when he or she

Accepted Answer

A)   creates an outlet for the protégé to talk about anxieties.
B)   protects and sponsors the protégé.
C)   provides higher rates of promotion to the protégé.
D)   provides coaching and exposure to the protégé.
E)   creates challenges to help the protégé learn new things.F) A) and D)
G) B) and E)

Question 9

Which of the following is a disadvantage of a formal mentoring program?

Accepted Answer

A)   It does not ensure access to mentors for all employees.
B)   Gender and race can act as an obstacle in making mentors accessible to employees.
C)   Participants in the mentoring relationship do not know what is expected of them.
D)   Mentors may not be able to provide counseling and coaching in an artificially created relationship.
E)   It does not encourage mentors and protégés to spend time discussing personalities and backgrounds.F) A) and B)
G) B) and E)

Question 10

A(n)  ________ is an experienced, productive senior employee who helps develop a less experienced employee.

Accepted Answer

A)   apprentice
B)   intern
C)   trainee
D)   mentor
E)   protégéF) B) and D)
G) None of the above

Question 11

Which of the following statements is true of psychological success?

Accepted Answer

A)   Psychological success limits achievement to work-related goals.
B)   Psychological success is determined primarily by the signals a company gives to its employees.
C)   Promotion and salary increase are prime factors that determine psychological success.
D)   Psychological success is the greater focus of those pursuing protean careers.
E)   Factors such as family and good health are not a part of psychological success.F) B) and D)
G) B) and C)

Question 12

The glass ceiling is likely caused by lack of access to training programs, to appropriate developmental job experiences, and to developmental relationships (such as mentoring).

Accepted Answer

A) True 
 B)False

Question 13

Compare and contrast temporary assignments and sabbaticals.

Accepted Answer

Temporary assignments: A temporary assig...

Question 14

Many baby boomers have stayed with their companies for their entire career. Because of this commitment, they are said to have ________ career patterns.

Accepted Answer

A)   nonlinear
B)   boundaryless
C)   spiral
D)   flexible
E)   expertF) A) and B)
G) B) and D)

Question 15

________ is an interpersonal relationship that is used to develop employees.

Accepted Answer

A)   Internship
B)   Apprenticeship
C)   Externship
D)   Training
E)   MentoringF) A) and B)
G) B) and D)

Question 16

At Central Collect, employees are asked to evaluate their managers each year. This evaluation is included as part of the managers' performance appraisal, otherwise known as

Accepted Answer

A)   mentor feedback.
B)   peer feedback.
C)   360-degree feedback.
D)   upward feedback.
E)   intrinsic feedback.F) A) and B)
G) A) and C)

Question 17

Which of the following would be most appropriate to help employees understand the situations that managers face and the decisions they have to make?

Accepted Answer

A)   Interviews
B)   Leaderless group discussions
C)   Focus group discussions
D)   Personality tests
E)   Role-playsF) A) and D)
G) A) and E)

Question 18

You have been asked to speak to several employees about the need for transfers, downward moves, and a few promotions. Explain how you will communicate each move to an employee without causing the employee to file a grievance.

Accepted Answer

The student may use any of the following...

Question 19

A(n)  ________ is a simulation of the administrative tasks of a manager's job.

Accepted Answer

A)   leaderless group discussion
B)   in-basket
C)   role-play
D)   interview
E)   focus-group discussionF) A) and B)
G) A) and C)

Question 20

Training focuses on improving employees' performance in their current jobs, while development prepares them for other positions in the company.

Accepted Answer

A) True 
 B)False

Exam 9: Employee Development

________ is an interpersonal relationship that is used to develop employees.

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of a formal mentoring program?

Correct AnswerverifiedShow Answer

Which of the following would be most appropriate to help employees understand the situations that managers face and the decisions they have to make?

Correct AnswerverifiedShow Answer

Which of the following statements is true of psychological success?

Correct AnswerverifiedShow Answer

An in-basket is a simulation of the administrative tasks of a manager's job.

Correct AnswerverifiedShow Answer

How will you know if Fish and Bait has chosen to focus on traditional career paths for its employees?

Correct AnswerverifiedShow Answer

Most mentoring relationships develop informally as a result of interests or values shared by the mentor and protégé.

Correct AnswerverifiedShow Answer

The glass ceiling is likely caused by lack of access to training programs, to appropriate developmental job experiences, and to developmental relationships (such as mentoring).

Correct AnswerverifiedShow Answer

Henry has been transferred to another division inside his company to do the same job. He expects that he will have an increase in job responsibilities and a raise.

Correct AnswerverifiedShow Answer

Training focuses on improving employees' performance in their current jobs, while development prepares them for other positions in the company.

Correct AnswerverifiedShow Answer

When an employee is in the self-assessment step, the company's responsibility is to

Correct AnswerverifiedShow Answer

A mentor provides psychosocial support when he or she

Correct AnswerverifiedShow Answer

Many baby boomers have stayed with their companies for their entire career. Because of this commitment, they are said to have ________ career patterns.

Correct AnswerverifiedShow Answer

Compare and contrast temporary assignments and sabbaticals.

Correct AnswerverifiedTemporary assignments: A temporary assig...View AnswerShow Answer

________ is the process of identifying and tracking high-potential employees.

Correct AnswerverifiedShow Answer

At Central Collect, employees are asked to evaluate their managers each year. This evaluation is included as part of the managers' performance appraisal, otherwise known as

Correct AnswerverifiedShow Answer

A(n) ________ is a simulation of the administrative tasks of a manager's job.

Correct AnswerverifiedShow Answer

Which of the following is true of job rotations?

Correct AnswerverifiedShow Answer

A(n) ________ is an experienced, productive senior employee who helps develop a less experienced employee.

Correct AnswerverifiedShow Answer

You have been asked to speak to several employees about the need for transfers, downward moves, and a few promotions. Explain how you will communicate each move to an employee without causing the employee to file a grievance.

Correct AnswerverifiedThe student may use any of the following...View AnswerShow Answer

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Temporary assignments: A temporary assig...
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The student may use any of the following...
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